Hauptfunktionen
Unified Inbox
WhatsApp, Telegram, Email, and web chat — all in one dashboard. No more switching between tabs.
AI Auto-Responder
Handles 80% of routine inquiries automatically. Learns from every interaction to get smarter over time.
30+ Languages
Native language support, not just translation. The AI understands context, slang, and domain terminology in each language.
Smart Routing
Routes complex issues to the right human agent with full conversation context. No more cold transfers.
Built-in CRM
Customer profiles, conversation history, and notes — all integrated. No separate CRM needed for most teams.
Analytics Dashboard
Response times, resolution rates, customer satisfaction scores. Real-time metrics that help you improve.
Anwendungsfälle
- E-Commerce-Kundensupport
- SaaS-Onboarding-Automatisierung
- Mehrsprachiger Helpdesk
- Lead-Qualifizierung und -Weiterleitung
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