2026-03-20
NewRespondo: Hindi and Urdu language support
Respondo now supports Hindi and Urdu natively, bringing the total number of supported languages to 32. These models were trained specifically for customer service contexts and handle code-switching between Hindi-English and Urdu-English seamlessly.
2026-03-12
ImprovedTracio: Improved bot detection accuracy
We've updated Tracio's bot detection model to better identify sophisticated headless browser-based bots. False positive rates dropped by 15% while detection accuracy increased by 22%. The update applies automatically to all existing integrations.
2026-03-05
NewCodeVeil: Batch processing API
CodeVeil now supports batch processing via the API. Submit up to 10,000 records in a single request for asynchronous obfuscation. Results are delivered via webhook or polling. Ideal for large dataset anonymization workflows.
2026-02-28
FixedRespondo: Fixed WhatsApp media handling
Resolved an issue where images and documents sent via WhatsApp were not being properly attached to conversations in the dashboard. Media files now appear inline with full preview support.
2026-02-20
ImprovedDashboard: Performance improvements
The KeepFlow dashboard now loads 40% faster thanks to optimized data fetching and lazy loading of analytics charts. Initial page load time reduced from 2.1s to 1.2s on average.