Why Sursa?
Company knowledge is scattered across documents, chats, dozens of tools, and people's heads — and it changes every week. Versions start to contradict each other, and when someone leaves, what they knew leaves with them. The result is mistakes at every level: a salesperson quotes an outdated discount, support gives the wrong answer, a manager misses a warning sign.
Sursa brings it all into one base and keeps it current on its own. It connects to the tools you already use and takes your documents as they are, splitting large files into short entries, word for word. When a source changes, Sursa picks up the new version in real time: untouched entries keep their status, changed ones go to their owner, and contradictions surface by themselves.
From your tools to answers you can trust
Four steps, and Sursa does the work: it reads, splits, keeps track, and warns.
Connect your sources
Pick from 100+ connectors or upload files once. Sursa reads everything and splits large documents into short entries, word for word.
Ask Viki anywhere
People ask in chat, email, or the browser. Viki answers from the entries each person is allowed to see, with the source attached.
The base heals itself
When a source changes, the base updates in real time. Only real changes and contradictions reach their owner.
Managers see problems early
For managers, Viki is a second brain: she spots warning signs in the base and flags them before they turn into headaches.
A base that heals itself
Sources change every day. Sursa tracks each change in real time and keeps the base current — without anyone rewriting it.
A document changes
Sursa splits the new version again. Untouched entries keep their status; only the changed ones go to their owner for review.
Two sources disagree
Sursa puts the contradiction in front of the owner, who decides which answer holds, for whom, and from when.
No duplicates
Sursa finds duplicates automatically, so each fact lives in one entry — not in several slightly different versions.
Choose where your data lives
Every company has its own rules for data. Sursa offers three levels of protection, so you can pick the one that fits your business.
Cloud
Sursa runs in our cloud, with our own search and external AI models. The fastest way to start.
Private servers
Your data stays on our private servers and is processed by our own AI model. External AI never sees it.
On-premise
All of Sursa runs inside your own closed environment. Nothing leaves your infrastructure.
Key Features
100+ Connectors
Connect the tools your company already uses, or upload files once. Access rights come from the source, so people see in Sursa what they could see there.
Real-Time Self-Healing
Every connected source is tracked. When a document changes, the affected entries update, and contradictions and duplicates are flagged automatically.
Word-for-Word Entries
Large files are split into short entries, word for word — nothing is retold or invented. Every entry links to its exact place in the original.
Viki, One Click Away
Ask in chat, email, or the browser. Viki answers from the current version, shows the entry behind every answer, and says so when the base has no answer.
Second Brain for Managers
Fresh analytics, problems flagged early, and new opportunities — without chasing people for reports.
Access for People and AI Agents
Roles decide who sees what, for employees and AI agents alike. A support bot such as Respondo answers clients from the same base and sees only what it should.
Modules on the same base
The knowledge base is the core. Modules put the same knowledge to work.
- Courses for any curriculum, built from your entries with links to the sources
- Onboarding for new hires — one example of such a course
- A digest that tells each role what changed
Use Cases
- Sales and support answers from the current version
- Early warnings for managers and founders
- Product teams that ship every week
- AI agents that answer customers from the same base
Frequently asked questions
Q.What is Sursa, in one sentence?
A self-healing knowledge base for people and AI agents: it tracks your connected sources in real time, so every answer comes from the current version, with its source.
Q.Does Sursa write the entries?
No. Sursa takes your sources as they are. It splits large files into short entries, word for word, and every entry links to its place in the original.
Q.Do we have to review every entry?
No. Trust is set by folder or source: Sursa suggests which ones to trust, and you confirm them one by one or all at once. Entries inherit it. After that, only entries that changed need a look.
Q.What happens when a document changes?
Sursa picks up the new version in real time. Untouched entries keep their status and your team's decisions, and only the changed ones go to their owner.
Q.Can AI agents work with the base?
Yes. Access is role-based for people and AI agents alike. A customer-service bot such as Respondo can answer clients from the same base and see only what its role allows.
Q.Where is our data stored?
You choose: our cloud, our private servers with our own AI model, or fully on your own infrastructure. In every option, each company's material is isolated, and access follows roles.
Q.When can we start, and what does it cost?
Sursa launches in 2027. Early access, calls with the team, and design partnerships are open now. Packages are still being shaped; prices will be published at launch, and the early-access list sees them first.
Ready to get started?
Explore our products or get in touch to learn more.