Privacy Policy
Last updated: March 1, 2026
1. Introduction
KeepFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services, including Respondo, Tracio, and CodeVeil.
2. Information We Collect
We collect information that you provide directly to us, such as when you create an account, use our products, contact us for support, or otherwise communicate with us. This may include:
- Name, email address, and other contact information
- Account credentials and profile information
- Payment and billing information
- Communications you send to us (support requests, feedback)
- Usage data and analytics related to your use of our products
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products and services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent or at your direction
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to lawful requests
- To protect the rights, privacy, safety, or property of KeepFlow, our users, or the public
5. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. This includes encryption at rest (AES-256) and in transit (TLS 1.3), regular security audits, and access controls.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. To exercise these rights, contact us at [email protected].
8. International Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. We ensure appropriate safeguards are in place when transferring data internationally.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].